HOW DO I RETURN AN ITEM?
- If you are not 100% satisfied with your purchase, you can return your order to us within 14 days to receive a refund. To be eligible for a return, all products must be unworn, unwashed, unused or undamaged and be returned within 14 days upon delivery. Merchandise must have all original tags attached. Women’s swimwear must have all tags and hygienic liner intact. If returned with the original receipt, you will receive an exchange or refund for the original purchase price. International orders can only be returned for credit, not exchanged. Please contact Robbie’s Customer Service Department at firstname.lastname@example.org to request a return authorization number (RMA). Make sure to keep your return tracking info because we will need it.
- We do not provide prepaid shipping labels unless an item is incorrect or damaged.
- Please send your return with your packing slip/invoice to:
THE ROBBIE’S SHOP
77522 Overseas Hwy
Islamorada, FL 33036
I TRIED TRACKING MY PACKAGE & IT SAYS INVALID. WHATS SHOULD I DO?
- Don’t panic. This is normal, especially over weekends and holidays. USPS usually takes 24-48 hours to update their tracking information. If you still feel like there is a problem, feel free to contact us at email@example.com with your order number and we’ll take a look into it for you!
CAN I CONTACT YOU GUYS DIRECTLY WITH ANY QUESTIONS?
- Feel free contact us anytime at firstname.lastname@example.org!